Terms & Conditions

Last Updated: October 13, 2026

Welcome to LUNAVERA™.

These Terms & Conditions (“Terms”) govern your access to and use of dxhrhg.com, including browsing our website, purchasing products, communicating with customer support, and using related services provided through our online store.

By accessing or purchasing from our website, you agree to these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please discontinue use of our website.

1. Business Information

For transparency, LUNAVERA™ operates under the following business information:

Brand Name:
LUNAVERA™

Website:
dxhrhg.com

Legal Company Name:
Chengdu Oge Dongzhong Technology Co., Ltd.

Owner:
Zou Shao ming

Business Address:

Room 2010, 20th Floor, Unit 2, Building 1,
No.88 Longshu East Road, Chenghua District,
Chengdu City, Sichuan Province, China

Customer Support Email:
service@dxhrhg.com

Customer Service Phone:
+86 13076885641

LUNAVERA™ is owned and operated by Chengdu Oge Dongzhong Technology Co., Ltd., which is responsible for operating dxhrhg.com and providing customer support services related to purchases made through this website.

2. Website Usage

By using dxhrhg.com, you agree that you will:

Use the website only for lawful purposes
Provide accurate information when required
Respect applicable laws and regulations
Avoid activities that may damage website security or functionality

You may not:

Attempt unauthorized access
Interfere with website operations
Introduce harmful software
Copy or misuse website content
Use the website for fraudulent purposes

We reserve the right to restrict access when necessary to protect our customers, website, and business operations.

3. Product Information

At LUNAVERA™, we make reasonable efforts to provide accurate product information.

Product pages may include:

Product descriptions
Images
Materials
Dimensions
Features
Available options
Pricing information

Please note that:

Product colors may appear slightly different depending on screen settings.
Minor differences in appearance may occur due to manufacturing processes.
Product availability may change based on inventory conditions.

We reserve the right to update product details, pricing, or availability when necessary.

4. Orders & Purchase Agreement

When you place an order through dxhrhg.com, you are submitting a request to purchase selected products.

Before completing your purchase, please carefully review:

Product selection
Quantity
Shipping information
Payment details
Order total

An order confirmation email will be sent after successful submission.

Receiving an order confirmation does not always guarantee final acceptance. Orders may be reviewed for:

Payment authorization
Inventory availability
Fraud prevention
Shipping limitations

If an order cannot be fulfilled, we will provide an appropriate solution, including cancellation and refund where applicable.

5. Pricing & Payments

All prices displayed on dxhrhg.com are subject to change when necessary.

The final price charged will be the amount shown during checkout before payment confirmation.

Prices may include:

Product costs
Applicable discounts
Shipping charges
Taxes or fees where required

Customers are responsible for providing accurate payment information.

LUNAVERA™ does not store complete payment card information.

All payments are processed through secure third-party payment providers.

6. Shipping & Delivery

Shipping information is provided in our Shipping Policy.

Delivery times shown on our website are estimated and may vary due to factors including:

Carrier delays
Customs procedures
Weather conditions
Public holidays
Incorrect shipping information

LUNAVERA™ works to provide reliable delivery support but cannot control delays caused by external shipping providers.

7. Order Changes & Cancellation

If you need to modify or cancel your order, please contact us as soon as possible:

Email:

service@dxhrhg.com

We will make reasonable efforts to assist with requests.

However, once an order has entered processing, fulfillment, or shipment preparation, changes or cancellations may no longer be possible.

Eligible returns may still be available according to our Return & Refund Policy.

8. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers may request assistance for eligible returns by contacting:

service@dxhrhg.com

Return requests should include:

Order number
Product details
Reason for request
Supporting information when needed

LUNAVERA™ will review requests and provide instructions where applicable.

9. Intellectual Property Rights

All content displayed on dxhrhg.com belongs to, is licensed to, or is legally used by:

LUNAVERA™
Chengdu Oge Dongzhong Technology Co., Ltd.

This includes:

Brand name
Logos
Product images
Text content
Website design
Graphics
Other digital materials

Unauthorized use, reproduction, modification, or distribution of website content is prohibited.

10. Customer Reviews & Submitted Content

If customers submit reviews, comments, images, or other content through our website, they confirm that:

They own the submitted content or have permission to share it.
The content does not violate third-party rights.
The information provided is accurate and lawful.

LUNAVERA™ may remove content that:

Contains misleading information
Violates laws
Infringes intellectual property rights
Contains harmful material

11. Third-Party Services

Our website may use third-party services, including:

Payment providers
Shipping services
Analytics providers
Website tools

These third parties operate according to their own policies and terms.

LUNAVERA™ is not responsible for the independent practices of third-party services.

12. Privacy Protection

Your personal information is handled according to our Privacy Policy.

By using dxhrhg.com, you acknowledge that your information may be used for:

Processing orders
Providing customer support
Improving website experience
Managing transactions

Please review our Privacy Policy for complete details.

13. Disclaimer

We aim to provide accurate and reliable website information.

However, LUNAVERA™ does not guarantee that:

The website will always operate without interruption.
All information will always be completely error-free.
Every feature will always be available.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, LUNAVERA™ and Chengdu Oge Dongzhong Technology Co., Ltd. shall not be responsible for indirect losses resulting from: